CANCELLATION OF AN APPOINTMENT
Your physiotherapist will confirm whether your injury qualifies for ACC support and explain any costs before treatment begins.
Cancellations and no-shows
Please let us know as soon as possible if you can’t attend your appointment.
If you cancel within 24 hours of your appointment or do not attend, a fee equivalent to the standard ACC co-payment or full private fee may be charged. This will need to be paid before further appointments can be booked.
Thank you for your acceptance and adherence to this policy.
GOLD CARD DISCOUNT
Kindly bring your gold card to your appointment for discount verification. Physio Connect reserves the right for proof of identification.
Thank you for your acceptance and adherence to this policy.
PRIVACY ACT
Physio Connect is part of the Habit Health family. Please click here to read our Privacy Statment here.
